Privacy Policy

1. Who We Are

Quantlux ("Quantlux", "we", "us", or "our") provides market analysis and dashboard tools covering trading pairs. This policy applies to all information collected through our website, our dashboard, and any related communications, unless a separate policy is posted for a specific service.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide directly, such as your name and email address, when you fill out a form, request access to the dashboard, or contact us.
• Account and usage information, including login activity, preferences, pages viewed, and interactions with dashboard features.
• Technical information, such as IP address, browser type, device identifiers, operating system, and general location derived from your IP address.
• Cookies and similar technologies, as described in Section 6 below.
• Communications you send to us, including support requests, feedback, and correspondence.

We do not knowingly collect sensitive personal information, such as government identification numbers, health data, or financial account credentials, through this website.

3. How We Use Information

We use the information we collect for purposes that may include:

• Operating, maintaining, and improving our website and dashboard.
• Responding to inquiries, support requests, and other communications.
• Sending administrative information, such as updates to this policy or our terms.
• Monitoring usage patterns to understand how our services are used and to detect, prevent, or address technical issues.
• Complying with applicable legal obligations and enforcing our agreements.

We do not sell personal information to third parties.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to provide services you have requested, our legitimate interests in operating and improving our services, and compliance with legal obligations.

5. How We Share Information

We may share information in the following circumstances:

• Service providers who perform functions on our behalf, such as hosting, analytics, and email delivery, under contractual obligations to protect the information.
• Legal and compliance purposes, including to comply with applicable law, respond to lawful requests, or protect the rights, property, or safety of Quantlux, our users, or others.
• Business transfers, such as a merger, acquisition, or sale of assets, in which case information may be transferred as part of that transaction.

We do not share personal information with third parties for their own independent marketing purposes without your consent.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognize your browser, remember preferences, and understand how visitors use our site. These may include:

• Essential cookies, required for core website functionality.
• Analytics cookies, used to understand aggregate visitor behavior so we can improve our content and services.
• Preference cookies, used to remember settings and choices you make.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you access our services from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a country with data protection laws that differ from those of your jurisdiction. Where required, we take steps intended to ensure that such transfers comply with applicable law.

10. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing of your information.
• Withdraw consent where processing is based on consent.
• Request portability of information you have provided to us, where technically feasible.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page. We will do our best to respond within a reasonable timeframe.